Remote Support

Citrix GoToAssist

eWaste (Electronic Waste)

City and County of Honolulu – Dept. of Environmental Services

Useful Software and Tools

Malware Removal
File Compression/Archiver
System Cleanup Tool
Screen Sharing
Offsite File Backup
File Syncing

Email Settings

Oceanic Roadrunner Hawaii
  • Incoming Server (POP3): pop-server.hawaii.rr.com
  • Outgoing Server (SMTP): smtp-server.hawaii.rr.com (requires authentication)
  • Username: full email address
  • RoadRunner Email Support (you have to choose your provider, state and city on the support page)
Hawaiian Telcom
  • Incoming Server (POP3/IMAP): mail.hawaiiantel.net (port 110/port 143)
  • Outgoing Server (SMTP): smtp.hawaiiantel.net (port 25 or 587, requires authentication)
  • Username: full email address
  • Hawaiian Telcom Email Support
Lavanet
  • Incoming Server (IMAP): imap.gmail.com (SSL, port 995)
  • Outgoing Server (SMTP): smtp.gmail.com (SSL, port 465, requires authentication)
  • Username: username@lava.net
  • Lavanet
Gmail Help
Yahoo! Help
  • You need to subscribe to Yahoo! Mail Plus in order to use an email client like Outlook
  • Incoming Server (POP3): plus.pop.mail.yahoo.com (SSL, port 995)
  • Outgoing Server (SMTP): plus.smtp.mail.yahoo.com (SSL, port 465, requires authentication)
  • Username: first part of email address before the @
  • Password: Yahoo mail password
  • Yahoo! Mail Plus POP Support
Hotmail
  • Incoming Server (POP3): pop3.live.com
  • Authentication Type: SSL
  • Username: Your Windows Live ID, for example yourname@hotmail.com
  • Password: The password you usually use to sign into Hotmail or Windows Live
  • Outgoing Server (SMTP): smtp.live.com
  • Authentication Type: TLS
  • Windows Live Solution Center – Hotmail Help Portal